Defining Unified Communications

UC is the integration of communication tools such as video conferencing and IP Telephony, ultimately offering the end user the flexibility and freedom to communicate when they want, how they want and from wherever they want.

Historically these communication tools have been implemented in a silo fashion delivering lack lustre results – low usage and organisations never reaching the intended productivity gains. To realise the benefits of their deployments, organisations now understand that a plan or strategy for UC is required and integration needs to happen. No longer can these technologies be viewed separately, to truly see the benefits which is seamless communications, a plan for integration, management and usage needs to take place.

In a UC environment where a multiple vendor solution is typical, and a single user interface is required, iVision is uniquely positioned to support those environments. Because of iVision’s specific product expertise and more importantly the company’s integration expertise, iVision has the people and the background to understand the complexities of UC, and provide a solution that is seamless to the end user.