A common approach to supporting and implementing UC has typically been to lead with product. Although products and technology are important, iVision believes in service and strategy first, product and technology second.
This is a result of our experience and knowing that a UC solution requires everything from consultation and planning to comprehensive on-going management to usage analysis and training. The benefits gained from this approach are long term usage and adoption, a seamless and enhanced end user experience and ultimately quantifiable productivity gains.
- To support our services first strategy, iVision has developed 5-key service areas that follow customers in their UC life cycle.
- Consultation and Design
- Implementation and Integration
- Managed Services
- Hosting Services
- Usage and Adoption